Aramex Kuwait Branches & Contact Numbers 2025 – Quick Customer Service Access

Aramex Kuwait is one of the branches of the renowned multinational logistics and international shipping company, Aramex. The company provides services to countries all over the world, supported by approximately 18,000 employees across 70 countries, and operates a large fleet that includes trucks and aircraft.

This article is brought to you by Sakan Real Estate, a leading platform for real estate brokerage services in Kuwait. We specialize in offering apartments for rent in Kuwait and Hawalli, along with a variety of other real estate listings. Here, we explore Aramex Kuwait’s branches, services, and contact methods.

What is Aramex Kuwait?

Aramex Kuwait is a branch of the global Aramex company, which was founded in 1982 by Fadi Ghandour and Bill Kingson. Kingson’s father owned a small courier business in New York, and the two entrepreneurs decided to launch a startup from the Middle East. They began operations in Amman, Jordan, under the name Arab American Express, making it the first international courier company in the Arab region.

By 1984, the company shortened its name to “Aramex” and achieved nearly $1 million in revenue. In 1985, Aramex moved its headquarters to Dubai, UAE, and began a rapid growth journey, including a partnership with FedEx, which boosted its market value. In January 1997, Aramex became the first Arab company to be listed on the NASDAQ stock exchange, with a market value exceeding $24 million and revenues nearing $66 million.

By 2001, Aramex had expanded to 120 branches in 33 countries, mostly in the Middle East and Southeast Asia. Aramex Kuwait emerged during this expansion. The company later attracted a $65 million acquisition offer from Abraaj Capital Holding, which was approved, making Abraaj the majority shareholder. In 2005, Aramex went public on the Dubai Financial Market.

Aramex Global Board of Directors

Aramex’s technical and investment strategies are overseen by an esteemed board, which includes:

• Captain Mohammed Juma Al Shamisi – Chairman

• Mr. Benjamin Demoget – Vice Chairman

• Members: Yves Delmas, Aref Al Harmi Al Bastaki, Fahad Abdulqader Al Qassim, Omar Abdullah Al Hashmi, Fatima Hussein Ali Ahmed, David Haglund, Mortaza Hussein

Executive Leadership:

• Osman Aljeda – Chief Executive Officer

What Are the Benefits of Aramex Kuwait for Merchants?

Since its establishment, Aramex Kuwait has simplified international shipping for businesses, especially between the Middle East, Southeast Asia, and North Africa. The company’s unique business model offers various commercial franchise programs tailored to international traders and logistics companies.

How to Join Aramex’s Global Network:

1. Fill out the Aramex Franchise Form on their official website, available in multiple languages and country-specific versions. For Kuwait: https://www.aramex.com/kw/ar

2. Attach a business plan to help Aramex assess the applicant’s operational and financial capabilities.

3. A franchise specialist will reach out to discuss a custom program based on the client’s needs.

What Is the Aramex Kuwait Customer Service Number?

Aramex has multiple branches across Kuwait, and therefore, not just one customer service number. The general Aramex Kuwait customer service number is: +965 1820011

Other contact numbers by branch include:

• Ardiya: +965 2434619

• Salmiya: +965 1820011

• Avenues: +965 1820011

• East Side: +965 1820011

• Fahaheel (Ahmadi): +965 1820011

• Surra: +965 24391891

What Is the Aramex Kuwait WhatsApp Number?

For messaging and text inquiries, you can contact Aramex Kuwait via WhatsApp: +971 45031111

How to Contact Aramex Kuwait Online Customer Service?

You can reach Aramex Kuwait’s support team online via their official website to submit complaints or inquiries.

First: How do I file a complaint against Aramex Kuwait?

1. Visit the complaint submission page via the provided link.

2. Select the category of your complaint from the drop-down list.

3. Fill in the required information accurately, which includes:

   • Full name of the person submitting the complaint

   • Email address

   • Country (select from the dropdown list)

   • Postal code

   • City name, then province or state

   • Phone numbers: both landline and mobile

   • Subject of the complaint

   • Detailed description of the complaint

4. Finally, click the Submit button at the bottom of the page.

Second: Direct Contact with Customer Service

You can always reach out via the contact number of the nearest Aramex Kuwait branch, use the Aramex WhatsApp service, or submit an online request by following these steps:

1. Go to the support request page.

2. On the left side of the page, you’ll see four different tabs:

   • Submit a Support Request

   • File a Complaint

   • Provide Suggestions

   • Claim Form (for lost or damaged shipments)

3. Naturally, you should choose the tab that suits your need. In this case, select Submit a Support Request.

4. On the new page, fill out the required information, including:

   • Select the type of support from the dropdown menu

   • Your full name

   • Country (from the dropdown list)

   • Postal code

   • City, then province or state

   • Your phone numbers

   • Subject title

   • Detailed message or description

5. Lastly, click the Submit button.

How to Track an Aramex Shipment in Kuwait?

Shipment tracking is available on Aramex’s website with two simple methods:

1. By Tracking Number:
Enter up to 10 shipment numbers to track progress.

2. By Reference:

• Choose shipment type (Shipping or Express)

• Select reference type (Shipper, Receiver, Third Party, Shipment Ref No, Carrier Waybill, or Container Number)

• Enter the reference number

• Specify origin country and shipping dates

• Click Track Shipments

What Are Aramex Kuwait Working Hours?

Here are the branch opening hours:

• Fahaheel (Ahmadi): 10:00 AM – 10:00 PM

• Salmiya (Hawalli): 10:00 AM – 6:00 PM

• Jahra: 10:00 AM – 10:00 PM

• Ardiya (Capital): 8:00 AM – 7:00 PM

• Ardiya East: 8:30 AM – 2:00 PM, and 2:30 PM – 5:00 PM

• Surra: 9:00 AM – 10:00 PM

At this point, Sakan Real Estate has provided you with all the essential information about Aramex Kuwait, including its branches and how to contact each one according to your needs.

[sc_fs_faq html=”true” headline=”h3″ img=”” question=”How can I speak to someone at Aramex?” img_alt=”” css_class=””]
By phone: Call the nearest local branch in your country (numbers are available on the official Aramex website).
Live chat: Use the chat service available on their website.
WhatsApp: Contact customer service through the designated WhatsApp number for your country.
Aramex App: Download the app to communicate, track your shipments, and manage deliveries.
Social Media: Reach out via Twitter or Facebook.
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[sc_fs_faq html=”true” headline=”h3″ img=”” question=”How much does Aramex shipping to Kuwait cost?” img_alt=”” css_class=””]
In general, prices vary depending on several factors:
Air Freight: Fastest but most expensive, starting from approximately 13 KWD for small packages.
Sea Freight: More affordable but slower, starting around 5–8 KWD depending on weight and size.
Land Freight: Ideal for heavy items transported within the region, with an average rate of about 8 KWD per kilogram.
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[sc_fs_faq html=”true” headline=”h3″ img=”” question=”How long does Aramex delivery take?” img_alt=”” css_class=””]
Aramex delivery times depend on the shipping method and destination. In most cases, international express shipments take 2 to 3 business days for door-to-door delivery.
Timelines may vary based on destination and the service used (land, sea, or air).
Real-time shipment tracking and updates are available online throughout the delivery process.
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[sc_fs_faq html=”true” headline=”h3″ img=”” question=”Which country owns Aramex?” img_alt=”” css_class=””]
Aramex is a publicly traded UAE company headquartered in Dubai, specializing in logistics and express shipping. It was founded in 1982 in Amman, Jordan by Fadi Ghandour and Bill Kingson, and was the first Arab company listed on the NASDAQ stock exchange.

As of March 2025, ADQ, Abu Dhabi’s sovereign wealth fund, owns a 58% majority stake in Aramex through its subsidiary Q Logistics and the Abu Dhabi Ports Group.- In addition, GeoPost S.A., the French parent company of DPD Group, holds a 28% stake, making it the second-largest shareholder.
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